Copyright & Trademark Notice

Unless otherwise specified, all materials appearing on this site; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Rockey Brass., Copyright ©, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping in this store or placing an order and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Credit Cards

We accept credit cards as a form of payment. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.

Links

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Rockey Brass is not responsible for the operation of, or content located on or throughout any such site.

Multiple Product Orders

For multiple product orders, we will make every attempt to ship all items contained in that order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge will be applied to the first product(s) shipped on a multiple shipment order.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Rockey Brass reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

Other Conditions

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Rockey Brass reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

Out-of-stock Products

We will ship your product as it becomes available. Usually, products ship by the next business day. However, there may be times when the product you have ordered is out-of-stock, which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.

Privacy

We keep your personal information private and secure. When you make a purchase from Rockey Brass, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your order(s), to keep you updated on your purchases and to personalize your shopping experience.Our secure servers protect your information using advanced encryption techniques and firewall technology.To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to this store. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.We use “cookies” to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

Privacy on other Web Sites

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site’s privacy policy for more information. Rockey Brass is not responsible for the actions of third parties.

Returns

We will gladly accept the return of products manufactured by Rockey Brass that are defective due to defects in manufacturing and/or workmanship for 1 year. All products not manufactured by Rockey Brass are subject to the warranties of the manufacturer and any warranty returns or replacement must go to the manufacturer. All Polymer 80 product issues, due to the legal nature of their products, are handled by Polymer 80. We do not warrant Polymer 80 products. Fulfillment mistakes that may be made which result in the shipment of incorrect products to you will also be accepted for return. 80% frames and receivers are not eligible for return or exchange. Any products that are subject to pending or implemented restrictions due to Federal, State, or Local regulation/legislation are not eligible for return.Any unopened items in the original retail box may be returned within 14 days for a refund minus any shipping charges and a 5% restocking fee. Opened items will not be accepted. If an item is damaged during shipping, do not open the item and notify us immediately. Please take photographs of the damage and include these in your message to us.Washington State residents are required to submit a copy of their drivers license and concealed pistol license for orders of Polymer80 and any other 80 percent firearms kits. Failure to submit documents within 3 days of purchase will cause the order to be cancelled. All Washington orders that are cancelled due to non-provision of required documents will be charged a 15% restocking fee.

Shipping Policy

Shipping Time — Most orders will ship the same or next business day, provided the product ordered is in stock. Orders are not processed or shipped on Sunday.We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.It is your responsibility to be available for shipment deliveries or to provide a secure location for their delivery. Packages marked as delivered by the shipping vendor will not be refunded or replaced if stolen or unable to be located after delivery. Shipping insurance does not cover packages after delivery is made.

Taxes

Our store will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state/province where Rockey Brass holds a presence. For orders shipped to other areas, you (the shopper) are solely responsible for any sales taxes and/or other taxes that may apply.

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Rockey Brass shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Rockey Brass shall also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Rockey Brass will issue a refund to your card in the amount of the incorrect price.